Privacy Policy

About this policy

This Privacy Policy explains how D&D Progress Plus Corporation collects, uses, retains, and protects information when customers visit this support site, contact us, or use our services and communications.

Questions about this policy may be sent to info@ddprogressplus.com.

Information we may collect

When you contact us or request support, we may collect information you choose to provide, such as your name, email address, mobile phone number, business or account details, appointment information, service-request details, and the content of your communications with us.

We may also receive basic technical information associated with your use of this site, such as browser type, device information, and interaction data used to operate, secure, and improve our support experience.

How we use information

We may use information to provide services you request, answer support questions, manage account and service communications, coordinate scheduling and appointments, assist with customer communication and automation setup, send transactional messages, maintain service records, protect our systems, and comply with legal obligations.

Text messages covered by this site are used for customer-service and transactional purposes related to requested services. They are not promotional or marketing messages.

SMS privacy

D&D Progress Plus Corporation does not sell, rent, share, or transfer mobile phone numbers, SMS opt-in information, or messaging consent to third parties, affiliates, lead generators, or other businesses for marketing or promotional purposes. SMS opt-in data and consent are used only to provide the customer-service and transactional communications requested by the individual, except where service providers process information solely to deliver those communications or where disclosure is required by law.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. Consent to receive text messages is not a condition of purchase.

Service providers and legal disclosures

We may use service providers to host this site, maintain business systems, support customer communications, and deliver requested messages. These providers may process information only as needed to perform services for us. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and system security.

Security and retention

We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure.

We retain information only for as long as reasonably necessary to provide requested services and support, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Your choices

You may request access to or correction or deletion of information you previously provided, subject to legal and operational requirements, by emailing info@ddprogressplus.com. To stop text messages, reply STOP. For text-message assistance, reply HELP.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Business identity and contact

You may also review our Terms & Conditions or return to the support home page.